Frequently Asked Questions
Are you an officially registered Holiday Homes Company?
Yes, we are registered with both the DED and DTCM in Dubai with DED license number 814890.
How long is the contract?
The duration of a contract is 12 months that is renewable upon mutual confirmation.
If I decide to terminate the contract, how do I do it?
The landlord may terminate the contract at any time by sending a 60-days’ notice.
Who is responsible for the safety of my furniture?
Security deposits are collected from each guest. As an extra measure, the insurance policy taken will also cover for not only your furniture, but also all the content in your property.
How will I receive my payments?
Payments will be deposited in the bank account provided by landlord.
When will I receive my payments?
All payments are paid within the first half of every month.
Do you provide rent receipts as a confirmation of rental income?
Yes we do, anytime upon request.
Is it necessary for my apartment to be furnished?
Yes. If its unfurnished, we have a full team who can help you furnish it at competitive prices due to our strong relationships with many suppliers across the industry.
Can anyone do holiday homes?
No. Its only open to those who have a license with the DED and DTCM in Dubai.
What are the expenses that I have to pay for?
All expenses are borne by you. We will cover all marketing and housekeeping costs.
What measures are taken to ensure my property is well maintained?
It is in our interest that your property is always looking and functioning at its best. If its not, we will not be able to rent it out. We make guests sign contracts stating that they will not damage the property as well as that they will follow community guidelines. Failure to do so will not only result from the security deposit being retained but can also result in immediate eviction.
Where do you advertise the property?
On major portals such as booking.com, Airbnb, Agoda, dubizzle, bayut…etc; just to name a few
What is the DTCM?
Department of Tourism and Commerce Marketing. They are the regulatory authority in Dubai regarding holiday homes. All holiday home operators must obtain permits from them to operate. Those who do not, are operating illegally.